Shipping
Shipping Information
At GLOWNIQ, we work hard to get your order to you as quickly and safely as possible. Here’s everything you need to know about our shipping process.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. You will receive an email notification once your order has been dispatched.
Delivery Times
Germany (Domestic): 7–14 business days
Europe: 7–14 business days
International: 10–20 business days
Please note that delivery times are estimates and may vary due to customs processing, public holidays, or carrier delays.
Shipping Costs
Germany: Free shipping on orders over €30. Standard shipping €4.99.
Europe: Calculated at checkout based on destination and order weight.
International: Calculated at checkout based on destination and order weight.
Order Tracking
Once your order is shipped, you’ll receive a tracking number via email. Use this to monitor your delivery in real time through our carrier’s website.
Customs & Duties
For international orders outside the EU, customs duties and import taxes may apply. These charges are the responsibility of the customer and are not included in our prices or shipping fees.
Lost or Delayed Orders
Contact us at support@glowniq.de if your order hasn’t arrived within the estimated timeframe!